Terms of Service

Donna Burns is a professional working across strategy, leadership, policy, organisational development, community engagement and collaborative approaches to change.

Through her work, Donna supports organisations, communities, leaders and stakeholders to navigate complex challenges, strengthen relationships and develop meaningful, practical approaches to change.

Donna’s professional activities may include:

• Strategic advisory and consulting services.

• Leadership and organisational development.

• Policy, planning and strategic engagement.

• Stakeholder and community engagement.

• Facilitation, workshops and collaborative processes.

• Speaking engagements and thought leadership.

• Research, insights and professional publications.

• Projects and collaborations delivered independently or through associated professional entities, including Intersect.

The information presented on this website is intended to communicate Donna’s professional experience, approach and areas of work.

Specific services, deliverables, fees and engagement arrangements are subject to separate discussions and written agreements.

You agree to use this website lawfully, responsibly and in a manner that does not interfere with its operation or the experience of other users.

You must not:

• Use the website for unlawful, fraudulent or misleading purposes.

• Attempt to gain unauthorised access to the website, its systems or associated information.

• Introduce viruses, malicious code or other harmful technologies.

• Interfere with the security, functionality or availability of the website.

• Copy, reproduce, distribute or commercially exploit website content without appropriate permission, except where permitted by law.

• Misrepresent your relationship with Donna Burns or any associated organisation.

• Use website content in a manner that infringes the rights of another person or organisation.

We reserve the right to take reasonable action in response to misuse of the website, including restricting access where technically and legally appropriate.

The information provided on this website is intended for general informational, educational and professional purposes.

Content may include:

• Professional perspectives and commentary.

• Articles and thought leadership.

• Strategic insights and observations.

• Information about projects and professional experience.

• General descriptions of services and methodologies.

• Resources relating to leadership, policy, community engagement and organisational practice.

While reasonable care is taken in preparing and presenting information, we do not guarantee that all content will be complete, accurate, current or suitable for every circumstance.

The information on this website should not be relied upon as a substitute for professional advice tailored to your particular circumstances.

Any decisions made using information obtained from this website remain your responsibility.

Nothing in this section excludes or limits any rights or remedies that cannot lawfully be excluded or limited.

Information about Donna Burns’ professional services is provided for general guidance and does not constitute a binding offer to provide services.

Submitting an enquiry, requesting information or contacting Donna through this website does not automatically establish a professional, contractual, advisory or client relationship.

Professional engagements may be subject to separate written agreements outlining:

• The scope of work and agreed deliverables.

• Project objectives and responsibilities.

• Professional fees and payment arrangements.

• Project timelines and milestones.

• Confidentiality obligations.

• Intellectual property ownership and usage rights.

• Cancellation, variation and termination arrangements.

• Any additional terms relevant to the engagement.

Where a separate written agreement is entered into, that agreement will govern the relevant professional services.

Donna Burns may undertake professional activities independently or in collaboration with other individuals, organisations and professional entities, including Intersect.

References to Intersect, collaborative initiatives, partnerships or associated projects are provided to explain the nature and context of Donna’s professional work.

Unless expressly stated otherwise, information presented on this website does not establish a contractual relationship with Intersect or any other associated organisation.

Where services are delivered through Intersect or another entity, the applicable contracting entity and engagement terms should be identified in the relevant proposal, agreement or engagement documentation.

The use of any associated brand name, identity or project reference does not imply that every service or activity described on this website is delivered by the same legal entity.

Unless otherwise stated, the original content and materials published on this website are owned by Donna Burns or used with appropriate permission.

This may include:

• Written content, articles and publications.

• Original frameworks, methodologies and resources.

• Brand names, logos and visual identity elements.

• Photographs, illustrations and graphic materials.

• Presentations, downloadable resources and other original materials.

You may access and view website content for personal, informational and legitimate professional reference purposes.

You may also share links to publicly available website pages, provided the source is not misrepresented.

You must not reproduce, modify, distribute, publish, sell, license or commercially exploit protected website content without prior written permission, except where permitted by applicable law.

All third-party intellectual property remains the property of its respective owners.

Nothing in these Terms transfers ownership of intellectual property to website visitors.

Articles, commentary, insights and other publications on this website reflect the perspectives, knowledge and professional experience of their identified authors at the time of publication.

These materials are intended to encourage informed discussion, learning and professional consideration.

Content may be updated, revised or removed as information, circumstances or professional perspectives evolve.

Where external research, publications or third-party material is referenced, ownership and responsibility for those materials remain with their respective authors or organisations.

The publication of professional commentary does not necessarily represent the views or positions of clients, collaborators, project partners or associated organisations.

This website may contain links to external websites, publications, resources, professional profiles or third-party platforms.

These links are provided for convenience, reference or additional information.

We do not control the content, availability, security or privacy practices of third-party websites.

The inclusion of an external link does not necessarily constitute endorsement of the organisation, information, products or services provided through that link.

Visitors should review the applicable terms and privacy policies of external websites before using them.

We are not responsible for third-party content or services, except to the extent required by applicable law.

Visitors may contact Donna Burns through the website’s contact form or other published communication channels.

When submitting an enquiry, you agree to provide information that is accurate and relevant to your request.

Submitting an enquiry does not guarantee:

• Acceptance of a project or engagement.

• Availability for professional services.

• A response within a particular timeframe.

• The establishment of a client or advisory relationship.

Enquiries will be considered according to their nature, relevance and professional availability.

Please avoid submitting confidential, commercially sensitive or highly personal information through general website contact forms unless an appropriate secure communication arrangement has been established.

Information submitted through the website will be handled in accordance with the applicable Privacy Policy and Australian privacy requirements.

We respect the privacy of individuals who visit this website or make contact through its available communication channels.

Personal information collected through website forms, enquiries or other interactions will be managed in accordance with the website’s Privacy Policy and applicable Australian law.

The Privacy Policy explains relevant practices concerning the collection, use, storage and disclosure of personal information.

Visitors are encouraged to review the Privacy Policy before submitting personal information.

Privacy Policy

Reasonable efforts may be made to maintain the functionality, security and accessibility of this website.

However, we cannot guarantee that the website will always operate without interruption, error or technical difficulty.

Website access may occasionally be affected by:

• Scheduled maintenance.

• Hosting or platform interruptions.

• Technical faults.

• Internet connectivity issues.

• Security updates.

• Circumstances outside our reasonable control.

We may update, modify, suspend or discontinue website features or content where reasonably necessary.

Visitors are responsible for maintaining appropriate security measures when accessing websites and online services.

To the extent permitted by Australian law, Donna Burns and the applicable website operator are not liable for losses arising solely from reliance on general website information or from interruptions, errors or unavailability of the website.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified, including rights under the Australian Consumer Law where applicable.

Any limitation of liability under these Terms applies only to the extent permitted by law.

Liability arising from a separate professional services engagement will be governed by the applicable engagement agreement and relevant law.

We may review, revise, update or remove website content at our discretion.

This may include changes to:

• Professional service descriptions.

• Published articles and resources.

• Project information.

• Website features and functionality.

• Contact details.

• Policies and legal information.

While reasonable efforts may be made to keep information current, we are not obligated to maintain previously published content indefinitely.

These Terms may be updated periodically to reflect changes in website functionality, professional activities, operational requirements or applicable legal obligations.

When changes are made, the “Last updated” date at the beginning of this document will be revised.

Updated Terms will be published on this page.

Continued use of the website after updated Terms are published will be subject to the revised Terms, to the extent permitted by law.

Visitors are encouraged to review this page periodically.

These Terms are governed by the laws of Queensland, Australia.

Subject to any applicable statutory rights or mandatory legal requirements, disputes relating to these Terms will be subject to the jurisdiction of the courts of Queensland and any courts entitled to hear appeals from them.

Nothing in this section limits rights available under applicable Australian law.

If you have questions about these Terms of Service, the website or the use of published materials, please contact:

Donna Burns

Contact

For enquiries relating to a particular professional engagement, please refer to the contact details or communication arrangements outlined in the relevant engagement documentation.